AccuPathology®

QA (QMS) Management

RESOURCES

As practicing clinicians and administrators, the AccuCore Group takes a unique position in the sharing of educational information. By sharing evidence based medicine (EBM) used to create regulatory requirements, we hope to assist you in increasing patient safety and quality outcomes at your facility. Therefore, feel free to use this information to educate staff at all levels within your institution.

description

Roll over the word Info to see a description of the documents throughout this page.
ACGME Core Competencies
Interpersonal Communication
Books
  • Kurtz S, Silverman J, Draper J. Teaching and learning communication skill in medicine. Abingdon (UK): Radcliffe Medical Press Ltd.; 1998.
  • Lipkin M, Putnam SM, Lazare A. The Medical Interview: Clinical Care, Education, and Research. Verlag (NY): Springer; 1995.
  • Platt FW, Gordon GH. Field Guide to the Difficult Patient Interview. Philadelphia (PA): Lippincott,Williams & Wilkins; 1999.
  • Stewart M, Brown JB, Weston WW, McWhinney IR, McWilliam CL, Freeman TR. Patient-Centered Medicine. Thousand Oaks (CA): SAGE Publications; 1995.
Theory / Concepts / Rationale
  • Bartlett EE, Grayson M, Barker R, Levine DM, Golden A, Libber S. The effects of physician communications skills on patient satisfaction; recall, and adherence. J Chronic Dis 1984;37:755-64. ABSTRACT
  • Carroll JG, Platt FW. Engagement: The grout of the clinical encounter. JCOM 1998;5:43-5. ABSTRACT Keller VF, Carroll JG. A new Model for physician-patient communication. Patient Educ Couns 1994;23:131-40. ABSTRACT
  • Keller VF, Kemp-White M. Choices and changes: A new model for influencing patient health behavior. JCOM 1997;4:33-6. ABSTRACT
  • Kemp-White M, Keller VF. Difficult clinician-patient relationships. JCOM 1998; 5:32-6. ABSTRACT
  • Kenny NP. Speaking of values: the ethics of communication. Cancer Prev Control 1999;3:31-5.
  • D. Siena, K. Dwyer Instrument, Method and Control Material Validation, ttp://laboratory-manager.advanceweb.com/Archives/Article-Archives/Instrument-Method-Control-Material-Validation.aspx
  • Laine C, Davidoff F. Patient-centered medicine. A professional evolution. JAMA 1996;275:152-6. ABSTRACT
  • Lang F, Floyd MR, Beine KL. Clues to patients' explanations and concerns about their illnesses. A call for active listening. Arch Fam Med 2000; 9:222-7. ABSTRACT
  • Makoul G. Essential elements of communication in medical encounters: the Kalamazoo consensus statement. Acad Med 2001; 76:390-3. ABSTRACT
  • Matthews DA, Feinstein AR. A review of systems for the personal aspects of patient care. Am J Med Sci 1988;295:159-71.
  • Moore W. Medical education. Speak to me before it's too late. Health Serv J 1997;107:20-2. ABSTRACT
  • Parboosingh J, Inhaber S. A catalyst for change in communication skills: the Canadian Breast Cancer Initiative. Cancer Prev Control 1999;3:19-24.
  • Platt FW, Platt CM. Empathy: A miracale or nothing at all? JCOM 1998; 5:30-3.
  • Stewart M, Belle-Brown J, Boon H, Galajda J, Meredith L, Sangster M. Evidence on Patient-Doctor Communication. Cancer Prev Control 1999; 3:25-30.
  • Thom DH, Campbell B. Patient-physician trust: an exploratory study. J Fam Pract 1997;44:169-76. ABSTRACT
Teaching and Learning
  • Baile WF, Lenzi R, Kudelka AP, Maguire P, Novack D, Goldstein M et al. Improving physician-patient communication in cancer care: outcome of a workshop for oncologists. J Cancer Educ 1997;12:166-73.
  • Boulton M, Griffiths J, Hall D, McIntyre M, Oliver B, Woodward J. Improving communication: a practical programme for teaching trainees about communication issues in the general practice consultation. Med Educ 1984; 18:269-74. ABSTRACT
  • Burack JH, Irby DM, Carline JD, Root RK, Larson EB. Teaching compassion and respect. Attending physicians' responses to problematic behaviors. J Gen Intern Med 1999;14:49-55. ABSTRACT
  • Garg A, Buckman R, Kason Y. Teaching medical students how to break bad news. CMAJ 1997;156:1159-64. ABSTRACT
  • Gask L, Goldberg D, Boardman J, Craig T, Goddard C, Jones O et al. Training general practitioners to teach psychiatric interviewing skills: an evaluation of group training. Med Educ 1991;25:444-51. ABSTRACT
  • Gordon GH, Duffy FD. Educating and enlisting patients. JCOM 1998; 5:45-50. ABSTRACT Henwood PG, Altmaier EM. Evaluating the effectiveness of communication skills training: a review of research. Clin Perform Qual Health Care 1996; 4:154-8. ABSTRACT
  • Kurtz S, Laidlaw T, Makoul G, Schnabl G. Medical education initiatives in communication skills. Cancer Prev Control 1999;3:37-45. ABSTRACT
  • Maguire P. Can communication skills be taught? Br J Hosp Med 1990; 43:215-16. ABSTRACT
  • Mansfield F. Supervised role-play in the teaching of the process of consultation. Med Educ 1991;25:485-90. ABSTRACT
  • Morgan ER, Winter RJ. Teaching communication skills. An essential part of residency training. Arch Pediatr Adolesc Med 1996;150:638-42. ABSTRACT
  • Roter DL, Hall JA, Kern DE, Barker LR, Cole KA, Roca RP. Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial. Arch Intern Med 1995;155:1877-84. ABSTRACT
  • Schmidt TA, Norton RL, Tolle SW. Sudden death in the ED: educating residents to compassionately inform families. J Emerg Med 1992;10:643-47. ABSTRACT
  • Smith RC, Lyles JS, Mettler JA, Marshall AA, Van Egeren LF, Stoffelmayr BE et al. A strategy for improving patient satisfaction by the intensive training of residents in psychosocial medicine: a controlled, randomized study. Acad Med 1995;70:729-32. ABSTRACT
  • Smith RC, Lyles JS, Mettler J, Stoffelmayr BE, Van Egeren LF, Marshall AA et al. The effectiveness of intensive training for residents in interviewing. A randomized, controlled study. Ann Intern Med 1998; 128:118-26. ABSTRACT
  • Stephens PA, Campbell JM. Scientific writing and editing: a new role for the library. Bull Med Libr Assoc 1995;83:478-82. ABSTRACT
  • Thom DH, Bloch DA, Segal ES. An intervention to increase patients' trust in their physicians. Stanford Trust Study Physician Group. Acad Med 1999; 74:195-98. ABSTRACT
  • Williams GC, Deci EL. The importance of supporting autonomy in medical education. Ann Intern Med 1998;129:303-8. ABSTRACT
  • Williamson PR, Smith RC, Kern DE, Lipkin M, Jr., Barker LR, Hoppe RB et al. The medical interview and psychosocial aspects of medicine: block curricula for residents. J Gen Intern Med 1992;7:235-42.
Patient Care
Theory / Concepts / Rationale
  • Alon P. Margalit A, Glick SM, Benbassat J, Cohen A. Effect of a biopsychosocial approach on patient satisfaction and patterns of care. J Gen Intern Med 2004;19:485-91. Info
  • Favrat B, Pecoud A, Jaussi A. teaching cardiac auscultation to trainees in internal medicine and family practice: Does it work? BMC Med Educ 2004;4:5 (www.biomedcentral.com/1472-6920/4/5). Info
  • Landon BE, Normand S, Blumenthal D, Daley J. Physician clinical performance assessment: prospects and barriers. JAMA 2003;290:1183-9. Info
  • Lee CL, Anderson JK, Monga M. Residency training in percutaneous renal access: does it affect urological practice? J Urol 2004;17:592-5. Info
  • McGlynn EA, Asch SM, Adams J, Keesey J, Hicks J, DeCristofaro A, et al. The quality of health care delivered to adults in the United States. NEJM 2003;348:2635-45. Info
  • Whitted RW, Pietro PA, Martin G, Latchaw G, Medina C. A retrospective study evaluating the impact of formal laparoscopic training on patient outcomes in a residency program. J Am Assoc Gynecol Laparosc 2003;10:484-8. Info
Teaching and Learning
  • Andrales GL, Chu UB, Hoskins DB, Witzke AE, Park AE. Development of a valid, cost-effective laparoscopic training program. Amer J Surg 2004;187:157-63. Info
  • Bannister SL, Hilliard RI, Regehr G, Lingard L. Technical skills in paediatrics: a qualitative study of acquisition, attitudes and assumptions in the neonatal intensive care unit. Med Educ 2003;37:1082-90. Info
  • Clever SL, Novack DH, Cohen DG, Levinson W. Evaluating surgeons' informed decision making skills: pilot test using a videoconferenced standardized patient. Med Educ 2003;37:1094-9. Info
  • Corton MM, Wai CY, Vakili B, Boreham MK, Schaffer JI, Coleman RL. A comprehensive pelvic dissection course improves obstetrics and gynecology resident proficiency in surgical anatomy. Am J Obstst Gynecol 2003;189:647-51. Info
  • Houston TK, Connors RL, Cutler N, Nidiry MA. A primary care musculoskeletal clinic for residents. J Gen Intern Med 2004;19:524-9. Info
  • Reilly JM, Ring J. An end-of-life curriculum: Empowering the resident, patient, and family. J Palliat Med 2004;7:55-62. Info
  • Siebens H, Cairns K, Schalick WO, Fondulis D, Corcoran P, Bartels E. PoWER Program: people with disabilities educating residents. Am J Phys Med Rehabil 2004;83:203-9. Info
  • Yeheskel A, Biderman A, Borkan JM, Herman J. A course for teaching patient-centered medicine to family medicine residents. Acad Med 2000;75:494-7. Info
Assessment
  • Brazeau-Lamontagne L, Charlin B, Gagnon R, Samson L, Van der Vleuten C. Measurement of perception and interpretation skills during radiology training: utility of the script concordance approach. Med Teacher 2004;26:326-32. Info
  • Fraser SA, Klasses DR, Feldman LS, Ghitulescu GA, Stanbridge D, Fried GM. Evaluating laparoscopic skills: setting the pass/fail score for the MISTELS system. Surg Endosc 2003;17:964-7. Info
  • Holmboe ES, Huot S, Chung J, Norcini J, Hawkins R. Construct validity of the MiniClinical Evaluation Exercise (MiniCEX). Acad Med 2003;78:826-30. Info
  • Kneebone RL, Nestel D, Moorthy K, Taylor P, Bann S, Munz Y, et al. Learning the skills of flexible sigmoidoscopy – the wider perspective. Med Educ 2003;37:50-8. Info
  • Ringsted C, Ostergaard D, Ravn L, Pederson JA, Berlac PA, Van der Vleuten C. A feasibility study comparing checklists and global rating forms to assess resident performance in clinical skills. Med Teacher 2003;25:654-8. Info
  • Sloan DA, Plymale MA, Donnelly MB, Schwartz RW, Edwards MJ, Bland KI. Enhancing the clinical skills of surgical residents through structured cancer education. Ann Surg 2004;239:561-6. Info
  • Smith CC Gordon CE, Keller-Kopman D, Huang GC, Weingart SN, Davis RB, et al. Creation of an innovative inpatient medical procedure service and a method to evaluate house staff competency. J Gen Intern Med 2004;19:510-3. Info
  • Tsai TC, Harasym PH, Nijssen-Jordan C, Jennett P, Powell G. the quality of a simulation examination using a high-fidelity child manikin. Med Educ 2003;37:72-8. Info
Medical Knowledge
  • ACGME Outcome Project. Available at http://www.acgme.org .
  • ACGME and ABMS Joint Initiative Outcome Project. Toolbox of Assessment Methods, Version 1.1 September 2000. .
  • Callahan E, Bertakis K. Development and validation of the Davis Observation Code. Fam Med 1991;23:19 –24. .
  • Darzi A, Smith S, Taffinder N. Assessing operative skill needs to become more objective. BMJ 1999;318:887– 888. .
  • Brennan BG, Norman GR. Use of encounter cards for evaluation of residents in obstetrics. Acad Med 1997;72:43– 44. .
  • Faulkner H, Regehr G, Martin J, Reznick R. Validation of an objective structured assessment of technical skill for surgical residents. Acad Med 1996;71:1363–1365. .
  • Dunnington GL, Williams RG. Addressing the New Competencies for Residents' Surgical Training. Acad Med 2003;78:14 –21. .
  • Friedlich M, MacRae H, Oandasan I, et al. Structured Assessment of Minor Surgical Skills (SAMSS) for family medicine residents. Acad Med 2001;76;1241–1246. .
  • Martin J, Regehr G, Reznick R, et al. Objective Structured Assessment of Technical Skill (OSATS) for surgical residents. Br J Surg 1997;84;273–278. .
  • The Royal College of Physicians and Surgeons of Canada's Canadian Medical Education Directions for Specialists 2000 Project. September 1996. .
  • Lossing A, Hatswell E, Gilas T, et al. A technical-skills course for 1st-year residents in general surgery: A descriptive study. Can J Surg 1992;35:536 –540. .
  • Martin J, Reznick R. Reliability and validity of an instrument to evaluate operative skill in surgical residents [abstract]. Can J Surg 1994;37:342. .
  • Winckle C, Reznick R, Cohen R, et al. Reliability and construct validity of a structured technical skills assessment form. Am J Surg 1994;167:423– 427. .
  • Dreyfus SE, Dreyfus HL. A Five-Stage Model of the Mental Activities Involved in Directed Skill Acquisition. Berkeley, CA: U.S. Department of Commerce, 1980. .
  • Anderson C, Jentz A, Kareti LR, et al. Assessing the Competencies in General Surgery Residency Training. Curr Surg 2005;62:111–116.
Professionalism
Theory / Concepts / Rationale
  • American Board of Internal Medicine Foundation, American College of Physicians, European Federation of Internal Medicine. Medical professionalism in the new millennium: a physician charter. Ann Intern Med 2002;136:243-6. Info
  • Gruen RL, Arya J, Cosgrove EM, Cruess RL, Cruess SR, Eastman AB, et al. Professionalism in surgery. J Am Coll Surg 2003;197:605-8. Info
  • Hauck FR, Zyzanski SJ, Alemagno SA, Medalie JH. Patient perceptions of humanism in physicians: effects on positive health behaviors. Fam Med 1990;22:447-52. Info
  • Hickson GB, Federspiel CF, Pichert JW, et al. Patient complaints and malpractice risk. JAMA 2002;287:2951-7. Info
  • Pellegrino ED. Professionalism, profession and the virtues of the good physician. Mt Sinai J Med 2002;69:378-84. Info
  • Surdyk PM, Lynch DC, Leach DC. Professionalism: identifying current themes. Current Opinion in Anaesthesiology 2003;16:597-602. Info
Teaching and Learning
  • Brownell AKW, Cote L. Senior residents' views on the meaning of professionalism and how they learn about it. Acad Med 200l;76:734-7. Info
  • Culhane-Pera KA, Reif C. Ramsey's five levels of cultural competence: conceptualizing Bennett's model into curricular objectives for multicultural medical education. Annals of Behavioral Science and Medical Education 2003;9:106-13. Info
  • Ginsburg S, Regehr G, Lingard L. To be and not to be: the paradox of the emerging professional stance. Med Educ. 2003 Apr;37(4):350-7. Info
  • Gordon J. Fostering students' personal and professional development in medicine: a new framework for PPD. Med Educ. 2003 Apr;37(4):341-9. t t Info
  • Klein EJ, Jackson JC, Kratz L, et al. Teaching professionalism to residents. Acad Med 2003;78:26-34. Info
  • Larkin GL. Mapping, modeling, and mentoring: charting a course for professionalism in graduate medical education. Camb Q Healthc Ethics 2003;12:167-77. Info
  • Markakis KM, Beckman HB, Suchman AL, Frankel RM. The path to professionalism: cultivating humanistic values and attitudes in residency training. Acad Med 2000;75:141-50. Info
  • Rosenfeld JC. Utilizing community leaders to teach professionalism. Current Surgery 2003 March/April;60(2):222-224. Info
Assessment
  • Arnold E, Blank L, Race K, Cipparrone N. Can professionalism be measured? The development of a scale for use in the medical environment. Acad Med 1998;73:119-21. Info
  • Arnold L. Assessing professional behavior: yesterday, today, and tomorrow. Acad Med 2002;77:502-15. Info
  • Barry D, Cyran E, Anderson RJ. Common issues in medical professionalism: room to grow. Am J Med 2000;108:136-42. Info
  • Butterfield PS, Mazzaferri EL. A new rating form for use by nurses in assessing residents' humanistic behavior. J Gen Intern Med 1991;6:155-61. Info
  • DeHaes J, Oort F, Oosterveld P, ten Cate O. Assessment of medical students' communicative behaviour and attitudes: estimating the reliability of the use of the Amsterdam Attitudes and Communication Scale through generalisability coefficients. Patient Educ Counsel 2001;45(1):35-42. Info
  • Ginsburg S, Regehr G, Hatala R, McNaughton N, Frohna A, Hodges B, et al. Context, conflict, and resolution: a new conceptual framework for evaluating professionalism. Acad Med 2000;75(10 suppl):S6-11. Info
  • Gordon J, Assessing students' personal and professional development using portfolios and interviews. Med Educ. 2003 Apr;37(4):335-40. Info
  • Hall MA, Zheng B, Dugan E, Camacho F, Kidd KE, Mishra A, et al. Measuring patients; trust in their primary care providers. Med Care Res Review 2002; 59:293-318. Info
  • Musick DW, McDowell SM, Clark N, et al. Pilot study of a 360-degree assessment for physical medicine & rehabilitation residency programs. Am J Phys Med Rehabil 2003;82:394-402. Info
  • Stern DT. Values on call: a method for assessing the teaching of professionalism. Acad Med 1996;71(10 suppl):S37-9. Info
Practice-based Learning and Improvement
Theory / Concepts / Rationale
  • Balas EA, Austin SM, Mitchell JA, Ewigman BG, Bopp KD, Brown GD. The clinical value of computerized information services. Arch Fam Med 1996;5:271-8. Info
  • Batalden PB, Nelson EC, Roberts JS. Linking outcomes measurement to continual improvement: the serial AV@ way of thinking about improving clinical care. Jt Comm J Qual Improv 1994;20:167-80. Info
  • Berwick DM. Developing and testing changes in delivery of care. Ann Int Med 1998;128:651-6. Info
  • Epstein RM. Mindful practice. JAMA 1999;282:833-9. Info
  • Moore DE, Pennington FC. Practice-based learning and improvement. J Cont Educ Health Prof 2003;23:S73-80. Info
  • Staker LV. Practice-based learning for improvement: The pursuit of clinical excellence. Tex Med 2000;96:53-60. Info
  • Wu AW, Folkman S, McPhee SJ, Lo B. Do house officers learn from their mistakes? JAMA 1991;265:2089-94. Info
Teaching and Learning
  • Arseneau R. Exit rounds: a reflection exercise. Acad Med 1995;70:684-7. Info
  • Bravata DM, Huot SJ, Abernathy HS, Skeff KM, Bravata DMC. The development and implementation of a curriculum to improve clinicians' self-directed learning skills: a pilot project. BMC medical education 2003;3:7. (www.biomedcentral.com/1472-6920/3/7) Info
  • Coleman MT, Nasraty S, Ostapchuk M, Wheeler S, Looney S, Rhodes S. Introducing practice-based learning and improvement ACGME core competencies into a family medicine residency curriculum. Jt Comm J Qual Safety 2003;29:238-47. Info
  • Frey K, Edwards F, Gorman S. Teaching disease management care: a senior resident seminar and team project model. Fam Med 2002;34:242-4. Info
  • Green ML, Ellis PJ. Impact of an evidence-based medicine curriculum based on adult learning theory. J Gen Intern Med 1997;12:742-50. Info
  • Ogrinc G, Headrick LA, Mutha S, Coleman MT, O'Donnell J, Miles PV. A framework for teaching medical students and residents about practice-based learning and improvement, synthesized from a literature review. Acad Med 2003;78:748-56. Info
  • Xakellis GC, Robinson M. A strategy for teaching students concepts of population-based health care for older persons. Acad Med 2003;78:789-92. Info
  • Ziegelstein RC, Fiebach NH. "The Mirror" and "The Village": a new method for teaching practice-based learning and improvement and systems-based practice. Acad Med 2004;79:83-8. Info
Assessment
  • Campbell CM, Parboosingh JT, Gondocz ST, Babitskaya G, Lindsay E, De Guzman RC, Klein LM. Study of physicins' use of a software program to create a portfolio of their self-directed learning. Acad Med 1996;71(suppl 10):S49-51. Info
  • Chisholm CD, Croskerry P. A case study in medical error: the use of the portfolio entry. Acad Emerg Med 2004;11:388-92. Info
  • Hojat M, Nasca TJ, Erdmann JB, Frisby AJ, Veloski JJ, Gonnella JS. An operational definition of physician lifelong learning: its development, components, and preliminary psychometric data. Med Teach 2003;25:433-7. Info
  • Lipner RS, Blank LL, Leas BF, Gortna GS. The value of patient and peer ratings in recertification. Acad Med 2002;77 (10 suppl):S64-6. Info
  • Lough JRM, Murray TS. Audit and summative assessment: a completed audit cycle. Med Educ 2001;35:357-63. Info
  • Lynch DC, Swing SR, Horowitz SD, Holt K, Messer JV. Assessing practice-based learning and improvement. Teach Learn Med 2004;16:85-92. Info
  • Mohr JJ, Randolph GD, Laughon MM, Schaff E. Integrating improvement competencies into residency education: a pilot project from a pediatric continuity clinic. Amb Peds 2003;3:131-6. Info
  • Paukert JL, Chumley-Jones HS, Littlefield JH. Do peer chart audits improve residents' performance in providing preventive care. Acad Med 2003;78(suppl 10):S39-41. Info
System-based Practice
Theory / Concepts / Rationale
  • Berwick DM. A primer on leading the improvement of systems. BMJ 1996;312:619-22. Info
  • Carroll PR; Prostate Cancer Advocates. The impact of patient advocacy: the University of California-San Francisco experience. J Urol 2004;172:S58-61. Info
  • Dyne PL, Strauss RW, Rinnert S. Systems-based practice: the sixth core competency. Acad Emerg Med 2002;9(11):1270-7. Info
  • Meterko M, Mohr DC, Young GJ. Teamwork culture and patient satisfaction in hospitals. Med Care 2004;42(5):492-8. Info
  • Nolan TW. Understanding medical systems. Ann Intern Med 1998;128(4):293-8. Info
  • Pollack MM, Koch MA, NIH District of Columbia Neonatal Network. Association of outcomes with organizational characteristics of neonatal intensive care units. Crit Care Med 2003;31:1620-7. Info
  • Yedidia MJ, Gillespie CC, Moore GT. Specific clinical competencies for managing care: views of residency directors and managed care medical directors. JAMA 2000; 284(9):1093-8. Info
  • Wachter RM, Katz P, Showstack J, Bindman AB, Goldman L. Reorganizing an academic medical service: impact on cost, quality, patient satisfaction, and education. JAMA 1998;279(19):1560-1565. Info
Teaching and Learning
  • Frey K. Edwards F. Altman K. Spahr N. Gorman RS. The 'Collaborative Care' curriculum: an educational model addressing key ACGME core competencies in primary care residency training. Med Educ 2003;37(9):786-9. Info
  • Kirkegaard M, Fish J. Doc-U-Drama: using drama to teach about patient safety. Fam Med 2004;36:628-30. Info
  • Kravet SJ, Wright SM, Carrese JA. Teaching resource and information management using an innovative case-based conference. J Gen Intern Med 2001;16:399-403. Info
  • Matter CA, Speice JA, McCann R, Mendelson DA, McCormick K, Friedman S, et al. Hospital to home: Improving internal medicine residents' understanding of the needs of older persons after a hospital stay. Acad Med 2003;78:793-7. Info
  • Rivo ML, Keller DR, Teherani A, O'Connell MT, Weiss BA, Rubenstein SA. Practicing effectively in today's health care system: teaching systems-based care. Fam Med 2004;36:S63-7. Info
  • Shapiro MJ, Morey JC, Small SD, Langford V, Kaylor CJ, Jagminas L, et al. Simulation based teamwork training for emergency department staff: does it improve clinical team performance when added to an existing didactic teamwork curriculum? Qual Saf Health Care 2004;13(6):417-21. Info
  • Yu-Chin R. Teaching administration and management within psychiatric residency training. Acad Psych 2002;26:245-52. Info
  • Ziegelstein RC, Fiebach NH. "The Mirror" and "The Village": a new method for teaching practice-based learning and improvement and systems-based practice. Acad Med 2004;79:83-8. Info
Assessment
  • Crites GE, Schuster RJ. A preliminary report of an educational intervention in practice management. BMC Med Educ 2004;20;4(1):15. Info
  • Hall W, Violata C, Lewkonia R, Lockyer J, Fidler H, Toews J. et al. Assessment of physician performance in Alberta: the Physician Achievement Review. CMAJ 1999;161:52-7. Info
  • Jarvis RM, O'Sullivan PS, McClain T, Clardy JA. Can one portfolio measure the six ACGME general competencies? Acad Psychiatry 2004;28(3):190-6. Info
  • Kaye J, Ashline V, Erickson D, et al: Critical care bug team: A multidisciplinary team approach to reducing ventilator-associated pneumonia. Am J Infect Control 2000;8:197–201. Info
  • Korn LM, et al. Improving physicians' knowledge of the costs of common medications and willingness to consider costs when prescribing. J Gen Intern Med 2003;18(1):31-7. Info
  • McLeod PJ, Tamblyn RM, Gayton D., Grad R., Snell L, Berkson L, et al. Use of standardized patients to assess between-physician variations in resource utilization. JAMA 1997;278:1164-8. Info
  • Reisdorff EJ, Carlson DJ, Reeves M, Walker G, Hayes OW, Reynolds B. Quantitative validation of a general competency composite assessment evaluation. Acad Emerg Med 2004;11(8):881-4. Info
  • Williams BC. Kachur E. Frohna JG. Halpern R. Jensen J. Yedidia M. Measuring residents' care management knowledge: how are we doing? Acad Med 2002;77(10 Suppl):S105-7. Info
Clinical Skills
  • AuntMinnie.com. Integrating peer review into workstation eases productivity concerns. Available at: http://www.auntminnie.com/index.asp? sec_nws&sub_mtf&itemid_956. Accessed June 20, 2000.
  • Ball JE, Osbourne J, Jowett S, Pellen M, Welfare MR. Quality improvement programme to achieve acceptable colonoscopy completion rates: prospective before and after study. BMJ (Clinical research ed.). 2004;329(7467):665-667
  • Bechtold M, Scott S, Nelson K, Cox K, Dellsperger K, Hall L. Educational quality improvement report: Outcomes from a revised morbidity and mortality format that emphasized patient safety. Qual Saf Health Care. 2007;16:422-427.
  • Boutron I, Moher D, Altman D, Schulz K, Ravaud P, Group* ftC. Extending the CONSORT Statement to Randomized Trials of Nonpharmacologic Treatment: Explanation and Elaboration. Annals of Internal Medicine. 2008;148:295-309.
  • Chang A, Schyve PM, Croteau RJ, O'Leary DS, Loeb JM. The JCAHO patient safety event taxonomy: a standardized terminology and classification schema for near misses and adverse events. Int J Quality Health Care. Available at: http://intqhc.oxfordjournals.org/cgi/reprint/mzi021v1.pdf.
  • Choudhry NK, Fletcher RH, Soumerai SB. Systematic review: the relationship between clinical experience and quality of health care. Ann Intern Med 2005;142:260–273.
  • Deming WE. Elementary principles of the statistical control of quality. Tokyo, Japan: Nippon Kagaku Gijutsu Renmei, 1950.
  • Elkhuizen SG, Das SF, Bakker PJ, Hontelez JA. Using computer simulation to reduce access time for outpatient departments. Quality & safety in health care. 2007;16(5):382-386.
  • Gabel R. Performance Measurement. ASA Newsletter, Number 11, Vol. 67, November 2003.
  • Harper D. The Online Etymology Dictionary; 2001.
  • Kiefe CI, Allison JJ, Williams OD, Person SD, Weaver MT, Weissman NW. Improving quality improvement using achievable benchmarks for physician feedback: a randomized controlled trial. JAMA : the Journal of the American Medical Association. 2001;285(22):2871-2879.
  • Kohn LT, Corrigan JM, Donaldson MS, editors. To Err Is Human: Building A Safer Health System. Washington, DC: National Academy Press; 2000.
  • Landon BE, Normand SL, Blumenthal D, Daley J. Physician clinical performance assessment: prospects and barriers. JAMA 2003;290:1183–1189.
  • Lappe JM, Muhlestein JB, Lappe DL, et al. Improvements in 1-year cardiovascular clinical outcomes associated with a hospital-based discharge medication program. Annals of Internal Medicine. 2004;141(6):446-453
  • Loeb M, Carusone S, Goeree R. Effect of a clinical pathway to reduce hospitalizations in nursing home residents with pneumonia. JAMA. 2007;295(21):2303-2310.
  • Loubser P. Policy for Quality Improvement/Peer Review. Personal Communication.
  • Lynn J, Baily M, Bottrell M. The ethics of using quality improvement methods in health care. Annals of Internal Medicine. 2007;146(9):666-673.
  • McGlynn EA, Asch SM, Adams J, et al. The quality of health care delivered to adults in the United States. N Engl J Med 2003;348:2635–2645.
  • Meredith L, Mendel P, Pearson M. Implementation and maintenance of quality improvement for treating depression in primary care. Psychiatr Serv. Jan 2006;57(1):48-55.
  • Moher D, Schulz K, Altman D, Group* ftC. The CONSORT Statement: Revised Recommendations for Improving the Quality of Reports of Parallel-Group Randomized Trials. Annals of Internal Medicine. 2001;134:657-662.
  • Mooney SE, Ogrinc G, Steadman W. Improving emergency caesarean delivery response times at a rural community hospital. Quality & safety in health care. 2007;16(1):60-66.
  • Nelson W, Gardent P. The linkage between ethics and quality. Healthcare Exe: 2008.
  • Offner PJ, Heit J, Roberts R. Implementation of a rapid response team decreases cardiac arrest outside of the intensive care unit. The Journal of trauma. 2007;62(5):1223-1227; discussion 1227-1228.
  • Pawson R, Greenhalgh T, Harvey G, Walshe K. Realist review--a new method of systematic review designed for complex policy interventions. Journal of health services research & policy. 2005;10 Suppl 1:21-34.
  • Persell S, Dolan N, Friesema E, Thompson J, Kaiser D, Baker D. Frequency of Inappropriate Medical Exceptions to Quality Measures. Ann Intern Med February 16, 2010 152:225-231
  • Pronovost P, Needham D, Berenholtz S, et al. An intervention to decrease catheter-related bloodstream infections in the ICU. The New England journal of medicine. 2006;355(26):2725-2732.
  • Ross J, Hill K, Egilman D, Krumholz H. Guest Authorship and Ghostwriting in Publications Related to Rofecoxib: A Case Study of Industry Documents From Rofecoxib Litigation. JAMA. 2008;299(15):1800-1812.
  • Schouten JA, Hulscher ME, Natsch S, Kullberg BJ, van der Meer JW, Grol RP. Barriers to optimal antibiotic use for community-acquired pneumonia at hospitals: a qualitative study. Quality & safety in health care. 2007;16(2):143-149.
  • Shah S, Peat JK, Mazurski EJ, et al. Effect of peer led programme for asthma education in adolescents: cluster randomized controlled trial. BMJ (Clinical research ed.). 2001;322(7286):583-585.
  • Steinbrook R. Renewing board certification. N Engl J Med 2005;353:1994–1997.
  • Vickrey BG, Mittman BS, Connor KI, et al. The effect of a disease management intervention on quality and outcomes of dementia care: a randomized, controlled trial. Annals of Internal Medicine. 2006;145(10):713-726.
  • Von Elm E, Altman D, Egger M, et al. The Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) Statement: Guidelines for Reporting Observational Studies. Annals of Internal Medicine. 2007;147:573-577.
  • Wall RJ, Ely EW, Elasy TA, et al. Using real time process measurements to reduce catheter related bloodstream infections in the intensive care unit. Quality & safety in health care. 2005;14(4):295-302.
Pathology
  • Accreditation Council for Graduate Medical Education. Common Program Requirements: General Competencies. February 13, 2007. http://www.acgme.org/outcome/comp/GeneralCompetenciesStandards21307.pdf. Accessed October 31, 2008.
  • American Board of Pathology. Requirements for Primary and Subspecialty Certification-Professional Education. http://www.abpath.org/BIReqForCert.htm#ProfessionalEd. Accessed October 31, 2008.
  • Bachner P, Howanitz PJ, Lent RW. Quality improvement practices in clinical and anatomic pathology services. A College of American Pathologists Q-probes study of the program characteristics and performance in 580 institutions. Am J Clin Pathol. 1994 Nov;102(5):567-71.
  • Bates DW, Goldman L, Lee TH. Contaminant blood cultures and resource utilization: the true consequences of false-positive results. JAMA. 1991;265:365– 369.
  • Carey RG. Measuring health care quality: how do you know your care has improved? Eval Health Prof. 2000;23:43–57.
  • Carter KJ, Rinehart S, Kessler E, Caccamo LP, Ritchey NP, Erickson BA, Castro F, Poggione MD. Quality assurance in anatomic pathology: automated SNOMED coding. J Am Med Inform Assoc. 1996 Jul-Aug;3(4):270-2.
  • Cocchi V, Carretti D, Fanti S, et al. Intralaboratory quality assurance in cervical/vaginal cytology: evaluation of intercytologist diagnostic reproducibility. Diagn Cytopathol. 1997;16:87–92.
  • College of American Pathologists, Laboratory Accreditation Program. Laboratory General Checklist Questions. GEN.20348, Series (ed). Northfield, Ill: College of American Pathologists; 2001.
  • Dale JC, Renner SW. Wristband errors in small hospitals: a College of American Pathologists Q-Probes study of quality issues in patient identification. Arch Pathol Lab Med. 1997;28:203–207.
  • Gephardt GN, Zarbo RJ. Interinstitutional comparison of frozen section consultations: a College of American Pathologists Q-Probes study of 90 538 cases in 461 institutions. Arch Pathol Lab Med. 1996;120:804–809.
  • Gipp AP, Hill B, Chorel B, Brant R. Reduction in blood culture contamination rate by feedback to phlebotomists. Arch Pathol Lab Med. 1997;121:503– 507.
  • GP26-A2 Application of a Quality System Model for Laboratory Services; Approved Guideline (2003), 2nd Edition. NCCLS
  • [Guideline] Association of Directors Of Anatomic And Surgical Pathology, Nakhleh R, Coffin C, Cooper K. Recommendations for quality assurance and improvement in surgical and autopsy pathology. Hum Pathol. Aug 2006;37(8):985-8.
  • Haun DE, Zeringue A, Leach A, Foley A. Assessing the competence of specimen processing personnel. Lab Med. 2000;31:633–637.
  • Hickey WF. Maintenance of Certification (MOC) Requirements for Pathologists- 2007 Update. Presented at CAP '07 The Pathologists Meeting; September 30-October 3, 2007; Chicago, IL.
  • Howanitz PJ, Valenstein PN, Fine G. Employee competence and performance based assessment: a College of American Pathologists study of laboratory personnel in 522 institutions. Arch Pathol Lab Med. 2000;124:195–202.
  • Jones BA, Davey DD. Quality management in gynecologic cytology using interlaboratory comparison. Arch Pathol Lab Med. 2000;124:672–681.
  • Jones BA, Meier F, Howanitz PJ. Complete blood count specimen acceptability a College of American Pathologists study of 703 laboratories. Arch Pathol Lab Med. 1995;119:203–208.
  • Jones BA, Calam RR, Howanitz PJ. Chemistry specimen acceptability: a College of American Pathologists Q-Probes study of 453 laboratories. Arch Pathol Lab Med. 1997;121:19–26.
  • Jones BA, Novis DA. Cervical biopsy–cytology correlation: a College of American Pathologists Q-Probes study of 22 439 correlations in 348 laboratories. Arch Pathol Lab Med. 1996;120:523–531.
  • Lind A, Bewtra C, et al. Prospective peer review in surgical pathology. Am J Clin Pathol 104:560-566,1995
  • Little JR, Murray PR, Traynor PS, Spitznagel E. A randomized trial of povidone- iodine compared with iodine tincture for venipuncture site disinfection: effects on rates of blood culture contamination. Am J Med. 1999;107:119–125.
  • Mohammed MA, Cheng KK, Rouse A, Marshall T. Bristol, Shipman and clinical governance: Shewhart's forgotten lessons. Lancet. 2001;357:463–467.
  • Nakleh, R. Quality Control Metrics. Apr 8, 2010. http://emedicine.medscape.com/article/1701295-overview
  • Narayanan S. The preanalytic phase: an important component of laboratory medicine. Am J Clin Pathol. 2000;113:429–452.
  • Nevalainen D, Berte L, Kraft C, Leigh E, Pacaso L, Morgan T. Evaluating laboratory performance on quality indicators with the six sigma scale. Arch Pathol Lab Med. 2000;124:516–519.
  • Noguchi TT, Rogers C, Sathyavagiswaran L. Quality improvement of patient care - forensic pathologists' perspective. Leg Med (Tokyo). Mar 2007;9(2):71-5.
  • Novis DA, Gephardt GN, Zarbo RJ. Interinstitutional comparison of frozen section consultation in small hospitals: a College of American Pathologists Q Probes study of 18 532 frozen section consultation diagnoses in 233 small hospitals. Arch Pathol Lab Med. 1996;120:1087–1093.
  • Organized Medical Staff at Lexington Medical Center (LCHSD). Department of Pathology and Laboratory Medicine: Delineation of Privileges Form. http://www.palpath.com/MedicalTestPages/dop.htm. Accessed October 31, 2008.
  • Penn State Pathology & Laboratory Medicine. Residency Program: Five Month Residency Rotation in Blood Bank and Transfusion Medicine. http://www.hmc.psu.edu/pathology/residency/manual/bloodbank.htm. Accessed October 31, 2008.
  • Ramsey AD, Gallagher PJ. Local audit of surgical pathology. 18 months experience of peer review-based quality assessment in an English teaching hospital. Am J Surg Pathol 16:476-82,1992
  • Renner SW, Dale JC. Wristband Identification Reporting Errors: Data Analysis and Critique. Q-Probes study 95-07, Series (ed). Northfield, Ill: College of American Pathologists; 1995.
  • Renner SW, Howanitz PJ, Bachner P. Wristband identification error reporting in 712 hospitals: a College of American Pathologists Q-Probes study of quality issues in transfusion practice. Arch Pathol Lab Med. 1993;117:573–577.
  • Renshaw A, Young M, et al. How Many Cases Need to be reviewed to Compare Performance in Surgical Pathology? Am J Clin Pathol;119: 388-391; 2003
  • Renshaw A, Norberto-Cartagena N, et al. Agreement and Error Rates Using Blinded Review to Evaluate Surgical Pathology of Biopsy Material. Am J Clin Pathol;119: 797-800; 2003
  • Renshaw A. Measuring and Reporting Errors in Surgical Pathology. Am J Clin Pathol;115 338-341, 2001
  • Safrin R, Bark C. Surgical Pathology Signout. Routine review of every case by a second pathologist. Am J Surg Pathol 17:1190-92, 1993
  • Schifman RB, Howanitz PJ, Zarbo RJ. Q-Probes: a College of American Pathologists benchmarking program for quality management in pathology and laboratory medicine. In: Weinstein RS, ed. Advances in Pathology and Laboratory Medicine. Chicago, Ill: Mosby-Yearbook; 1996:83–120.
  • Schifman RB, Bachner P, Howanitz PJ. Blood culture quality improvement: a College of American Pathologists Q-Probes study involving 909 institutions and 289 572 blood culture sets. Arch Pathol Lab Med. 1996;120:999–1002.
  • Selvaggi SM. Implications of low diagnostic reproducibility of cervical cytologic and histologic diagnoses. JAMA. 2001;285:1506–1508.
  • Sens MA, Fierro M, Kay D. Quality management in autopsy pathology. In: Nakhleh RE, Fitzgibbons PL, eds. Quality Management in Anatomic Pathology: Promoting Patient Safety Through Systems Improvement and Error Reduction. Northfield, Ill: College of American Pathologists; 2005:153-82.
  • Stoler MH, Schiffman M. Interobserver reproducibility of cervical cytologic and histologic interpretations: realistic estimates from the ASCUS-LSIL Triage Study. JAMA. 2001;285:1500–1505.
  • The Joint Commission. History Tracking Report: 2009 to 2008 Requirements, Accreditation Program: Hospital, Chapter: Medical Staff. Standard MS.02.01.01. http://www.jointcommission.org/NR/rdonlyres/66419118-5E79-45F3-8130-E5809C585D82/0/HAP_MS_09_to_08.pdf. Accessed July 18, 2008.
  • The Joint Commission. History Tracking Report: 2009 to 2008 Requirements, Accreditation Program: Hospital, Chapter: Medical Staff. Standard MS.08.01.03 EP 3. http://www.jointcommission.org/NR/rdonlyres/66419118-5E79-45F3-8130-E5809C585D82/0/HAP_MS_09_to_08.pdf. Accessed July 18, 2008.
  • The Joint Commission. History Tracking Report: 2009 to 2008 Requirements, Accreditation Program: Hospital, Chapter: Medical Staff. Standard MS.08.01.01 EP 3-5. http://www.jointcommission.org/NR/rdonlyres/66419118-5E79-45F3-8130-E5809C585D82/0/HAP_MS_09_to_08.pdf. Accessed July 18, 2008.
  • The Joint Commission. History Tracking Report: 2009 to 2008 Requirements, Accreditation Program: Hospital, Chapter: Medical Staff. Standard MS.08.01.01 EP 8-9. http://www.jointcommission.org/NR/rdonlyres/66419118-5E79-45F3-8130-E5809C585D82/0/HAP_MS_09_to_08.pdf. Accessed July18, 2008.
  • Tomaszewski J, Bear H, et al. Consensus Conference on Second Opinions in Diagnostic Anatomic Pathology. Am J Clin Pathol;114:329-335, 2000
  • Troxel D. Diagnostic Errors in Surgical Pathology Uncovered by a Review of Malpractice Claims. Part 7, Random Errors. Int J Surg Pathol; 9(4):305-308, 2001
  • Troxel D. Pitfalls in the Diagnosis of Malignant Melanoma; Findings of a Risk Management Panel Study. Am J Surg Pathol 2003;27:1278-1283
  • Troxel D. Diagnostic Errors in Surgical Pathology Uncovered by a Review of Malpractice Claims. Part 4, Melanoma. Int J Surg Pathol; 9(1):61-63, 2001
  • Troxel D. Diagnostic Errors in Surgical Pathology Uncovered by a Review of Malpractice Claims. Part 3, Breast Biopsies. Int J Surg Pathol; 8(4):335-337, 2000
  • Troxel D. Diagnostic Pitfalls in Surgical Pathology Uncovered by a Review of Malpractice Claims. Part 2, Breast Fine Needle Aspiration. Int J Surg Pathol; 8(3):223-227, 2000
  • Troxel D. Medicolegal Issues in Surgical Pathology. In:Weidner N, Cote R, Suster S, and Weiss L, Modern Surgical Pathology. Saunders; 2003:139-148
  • Troxel D. Diagnostic Pitfalls in Surgical Pathology Uncovered by a Review of Malpractice Claims. Part 5, Lymphoma, Prostate Biopsy, and Frozen Section. Int J Surg Pathol; 9(2):133-136, 2001
  • Troxel D. Diagnostic Errors in Surgical Pathology Uncovered by a Review of Malpractice Claims. Part 6, Urinary Bladder and Branchial Cleft Cyst. Int J Surg Pathol; 9(3):227-229, 2001
  • University of Maryland Medical System. Summary Evaluation: Resident/Fellow Performance Form. http://www.umm.edu/gme/summary_assessment.doc. Accessed October 31, 2008.
  • Valenstein, P. (Editor) Quality Management in Clinical Laboratories: Promoting Patient Safety Through Risk Reduction and Continuous Improvement. Northfield, Illinois: College of American Pathologists; 2005.
  • Wachter, P, Parsons, M. Johns Hopkins, Pathology Department, Quality Management Program. http://pathology.jhu.edu/department/GeneralPolicy/QMPfinal.pdf
  • Wakely S, Baxendine-Jones J, et al. Aberrant diagnoses by individual surgical pathologists. Am J Surg Pathol 22:77-82,1998
  • Weinbaum FI, Lavie S, Danek M, Sixsmith D, Heinrich GF, Mills SS. Doing it right the first time: quality improvement and the contaminant blood culture. J Clin Microbiol. 1997;35:563–565.
  • Woodhouse SL, Wagner E. Managed discontinuity of care: the value and fate of cytohistologic correlation. Diagn Cytopathol. 1997;16:105–106.
  • Zarbo RJ, Hoffman GG, Howanitz PJ. Interinstitutional comparison of frozen section consultation: a College of American Pathologists Q-Probe study of 79 647 consultations in 297 North American institutions. Arch Pathol Lab Med. 1991; 115:1187–1194.
Credentialing and Privileging
  • Cairns, Carol, Pelletier, Sally, and Goestenkors, Donna. The FPPE Toolbox: Field-tested Documents for Credentialing, Competency, and Compliance: Field-Tested Documents for Credentialing, Competency, and Compliance. Danvers, MA: HCPRO, 2008
  • Cors, William, Hoppa, Mary, and Sheff, Richard. Medical Staff Leaders' Practical Guide, Sixth Edition. Danvers, MA: HCPRO, 2007
  • Cox, Jack. A Guide to Credentialing, Privileging, and Dispute Resolution. Danvers, MA: HCPRO, 2006
  • Credentialing and Privileging for the Oral and Maxillofacial Surgeon Oral and Maxillofacial Surgery Clinics of North America, Volume 20, Issue 1, Pages 47-54
  • Hagg-Rickert, S. (2000), Medical staff credentialing and privileging determinations: Emerging role of the risk manager (summer 1991). Journal of Healthcare Risk Management, 20: 28–33. doi: 10.1002/jhrm.5600200404
  • Johnson, C. 2009. "2009 Doctor-Nurse Behavior Survey." American College of Physician Executives. The Physician Executive. (November–December): 6–11.
  • Marder, Robert, Smith, Mark, and Sheff, Richard. Effective Peer Review: A Practical Guide to Contemporary Design, Second Edition. Danvers, MA: HCPRO, 2007
  • Marder, Robert, Smith, Mark, and Smith, Marla. Measuring Physician Competency: How to Collect, Assess, and Provide Performance Data. Danvers, MA: HCPRO, 2007
  • Marder, Robert, and Smith, Mark. Proctoring and FPPE: Strategies for Verifying Physician Competence, Second Edition. Danvers, MA: HCPRO, 2009
  • Matzka, Kathy. Credentialing and Privileging Healthcare Providers:How Healthcare Organizations Verify Credentials of Licensed Independent Practitioners [Internet]. Version 2. Knol. 2009 Jan 31. Available from: http://knol.google.com/k/kathy-matzka/credentialing-and-privileging/3ep8m4hgro5l7/1.
  • Matzka, Kathy. The Compliance Guide to the Joint Commission Medical Staff Standards, Sixth Edition. Danvers, MA: HCPRO, 2008
  • Pelletier, Sally, Smith, Mark. Assessing the Competency of Low-Volume Practitioners: Tools and Strategies for OPPE and FPPE Compliance, Second Edition. Danvers, MA: HCPRO, 2009
  • Roberts, Anne. The Essential Guide to Medical Staff Reappointment: Tools to Create and Maintain an Ongoing, Criteria-Based Process, Second Edition. Danvers, MA: HCPRO, 2008
  • Rosenstein, A. 2002. "Nurse-Physician Relationships: Impact on Nurse Satisfaction and Retention." American Journal of Nursing 1021 (6): 26–31.
  • Weber, D.O. 2004. "Poll Results: Doctor's Disruptive Behavior Disturbs Physician Leaders." The Physician Executive. (September–October): 6–14.
  • White, R. Dean. A Practical Guide to Managing Disruptive and Impaired Physicians. Danvers, MA: HCPRO, 2010.
  • Zbar, R.I.S., L.D. Taylor, and J.W. Canady. 2008. "The Disruptive Physician: Righteous Maverick or Dangerous Pariah?" Plastic and Reconstructive Surgery 123 (1): 409–415.

 

 

Quick Source

LINKS